FAQs

Who are we?

We are a Udaipur-based manufacturer specializing in high-quality office chairs designed for comfort and durability.

What types of office chairs do you offer?

We offer ergonomic chairs, executive chairs, mesh chairs, visitor chairs, and customized office seating solutions.

Do you offer customization options?

Yes, we provide customization options for bulk orders, including design, color, and material preferences.

Where do you deliver?

We deliver across India. Please check your PIN code for delivery availability.

What is the delivery timeline?

Standard delivery takes 5-7 business days within Rajasthan. For other locations, it may take 7-10 business days.

Do you charge for delivery?

Delivery is free within Udaipur. For other locations, delivery charges depend on the distance and order size.

What payment options do you accept?

We accept credit/debit cards, UPI, net banking.

What is your return and refund policy?

We offer a 30-day return policy for defective or damaged products. Refunds will be processed within 5-7 business days after inspection.

Do your chairs come with a warranty?

Yes, all our chairs come with a 1-year warranty covering manufacturing defects.

Can I visit your showroom?

Yes, you can visit our showroom in Udaipur to try our products before purchasing.

Do you offer bulk discounts for corporate orders?

Yes, we provide special pricing for bulk and corporate orders. Contact us for more details at sales@hergoist.com.

How can I contact customer support?

You can reach us at +91 – 82333 48333 or sales@hergosit.com. Our support team is available from 11 AM to 4 PM, Monday to Saturday.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor its progress.